Hair care lives in everyday routines.

Hair care is often made up of small moments repeated day after day: detangling after a shower, putting hair into a towel wrap, adding rollers while getting ready, using a scalp brush during shampooing, or protecting hair before going to sleep.

ferelina™ is built around those everyday moments. Our collection focuses on hair-care and styling accessories that are straightforward to use and easy to incorporate into routines people already have.

What you may find at ferelina™.

Depending on current availability, the collection may include:

• Satin sleep bonnets.
• Hair treatment bowls and application brushes.
• Shower caps.
• Hair towel wraps.
• Scalp massage brushes.
• Root-volume rollers.
• Satin curling pillow sets.
• Self-grip rollers.
• Flexible curling rods.
• Heatless curling ribbon sets.
• Wide-tooth combs.
• Round styling brushes.
• Detangling hair brushes.
• Vented hair brushes.
• Cushion paddle brushes.

Tools for washing, drying and detangling.

Hair towel wraps, scalp brushes, combs and vented brushes may become part of wash-day or post-shower routines.

Customers should use each accessory according to its intended purpose and should avoid excessive force when brushing or detangling.

Heatless styling and everyday volume.

Rollers, flexible rods, curling ribbons and satin curling accessories can provide alternatives to certain direct-heat styling routines.

Results may vary according to hair type, hair length, density, moisture level, section size, placement and individual technique.

How we present our products.

We aim to present product images, descriptions, included quantities, available options and pricing clearly.

Customers should review the relevant product page before ordering. Minor differences in color, finish, surface texture, fabric appearance or packaging may occur because of photography, screen settings or normal production variation.

Hair and styling results vary.

Hair texture, density, curl pattern, length, condition and styling technique can affect how a product performs for an individual customer.

Product descriptions are intended to explain ordinary use and are not guarantees that every customer will achieve identical styling results.

Order processing.

Orders are generally processed within 2–4 business days. During busy periods, processing may take up to 5 business days.

Processing takes place before dispatch and is separate from shipping transit time.

U.S. transit estimates.

For U.S. destinations, standard transit is generally 10–15 business days after dispatch.

Delivery estimates are not guaranteed arrival dates and may be affected by transportation conditions, weather, address issues, customs procedures or service-provider delays.

Returns and refunds.

Eligible return requests may be submitted within 180 days after confirmed delivery. Customers should contact customer support before returning any item.

Approved refunds are generally processed within 5–10 business days after approval to the original payment method.

Customer support.

Our customer-support team can assist with product questions, orders, payment, shipping, damaged items, incorrect items, returns and refunds.

Email: service@ferelina.com

Phone: +86 186 5719 8257

Customer Service Hours: 8:00 AM – 10:00 PM Daily

Ownership & Operation

Who owns and operates ferelina™?

ferelina™ is owned and operated by Shenzhen Jinghaotong E-Commerce Co., Ltd.

Shenzhen Jinghaotong E-Commerce Co., Ltd. operates ferelina.com and is responsible for the operation of the ferelina™ online store and its customer-service activities.

Owner / Representative: Liu Jingjing